Top 4 Questions to Ask When Buying a Roulette Wheel - TCS JohnHuxley, Manufacturer and Supplier of Live Gaming Solutions

<< Previous Article                                                                                                                                                           Next Article >>


Top 4 Questions to Ask When Buying a Roulette Wheel


Roulette Wheels are iconic pieces of equipment, when you see one, you automatically think...Casino! It's important to choose a beautifully crafted device that uses striking veneers and finishes to compliment the décor and set the right ambience, however aesthetics alone won’t increase revenues or protect your bottom line. You need to have peace of mind, knowing your wheel is reliable and that it functions randomly and securely at all times. So what should an operator consider when purchasing one of the most important RNGs on the casino floor? We’ve put together four key questions to help you make the right buying decision for your needs.


1)    What does the Roulette Wheel feature that ensures it will continue to operate securely, randomly and at                 optimal levels?

Saturn TechnologyThe manufacturing of Roulette Wheels is heavily regulated. But once a wheel is delivered onto a casino floor, it’s possible for a number of factors to alter its performance. To keep your wheel operating exactly as it was intended to when it left the production line, it’s a good idea to consider what features it includes in order to notify you of any change in its performance. Likewise, to help secure your game, you might also want to ask about what features it includes to help increase randomisation.

When it comes to encouraging a more random winning number, different wheels offer different solutions. For instance, some wheels feature technical upgrades, such as firing mechanisms, which put a spin on the ball or change its direction in order to prevent wheel clocking. Would you prefer a more traditional wheel to randomise the outcome of your results, or are you looking for something a bit more technologically advanced? All reputable Roulette wheels are designed to be random, but                                                                                       there are different solutions embedded into some, which may provide you                                                                                         with even more peace of mind.

Unfortunately, no matter how random a wheel is, there will always be a certain level of risk that may alter a wheel's performance. To help prevent such occurrences, it’s a good idea to ask about any real-time security and reporting features available.

If your wheel moves out of alignment, you need to know first. If the ball or rotor speed changes suddenly, you need to know first. If a dead area develops, you need to know first. A Roulette Wheel isn’t just a piece of furniture; before you choose to invest in one, make sure it offers the tools you need in order to feel confident it its performance, 24/7.


2)    What sort of maintenance & service is available?

Our research tells us that the average Roulette Wheel travels approximately 900 miles a month – that’s about the distance between Paris and Lisbon or Las Vegas and Seattle. With such a significant amount of use, it’s inevitable that your wheel will require servicing, or additional attention, in order to keep it healthy.

One way to ensure you’re getting a great maintenance package is by working with a strong support network. To act fast and minimise table game downtime – which can significantly impact Roulette revenue – expert help and extensive know-how should always be close at hand. The larger the service team network is for you to leverage, the easier it will be to get help when you need it the most.

As an extra bonus, if the manufacturer has its own technicians, you’re guaranteed to get highly skilled engineers who are properly educated and trained on the product. For your own peace of mind, it’s important to know that any technician working on your wheel is using the appropriate, genuine parts to maintain its performance – further securing the game and your business.


3)    How well is the Roulette Wheel positioned to incorporate and interface with other technology and products?

The casino industry is currently undergoing a transformation. With new technology and a new generation of players entering the gaming floor, casinos are finding it more important than ever to be flexible and primed for change. If this is important to you and your business, ensuring that you have an adaptable, agile and innovative product and brand behind you might be an important consideration.

When it comes to purchasing the right wheel for your business, thinking about the future is sometimes just as important as considering the present. Is the Roulette wheel ready and able to integrate with new technologies? And furthermore, is the brand willing and able to help take your table gaming equipment to the next level? A manufacturer that puts the same amount of effort into research & development as they do into crafting their products, might offer you greater comfort and security as new technologies unfold in the industry.

And if being ahead of the curve is important to your casino and players, you may also find that working with a company continuously striving towards new innovations and ideas will help take your business to new heights.



4)    As an iconic symbol for casinos, the Roulette Wheel is not only an important RNG; it’s also an important              focal point for the gaming floor. What makes the wheel the best, most conducive, centrepiece for your                    casino? 

The truth is, most wheels manufactured by reputable brands are stunning. Those who’ve been in the industry long enough understand that Roulette wheels are showpieces and, as a result, manufacture gorgeous devices. So, how do you decide what’s best for you and your casino?  

Once you’re satisfied that the Roulette wheel offers all of the randomness, security and support that you’re looking for, think about the theme of your venue; do you want a traditional “off-the-shelf’ wheel design or would you prefer something specifically created to integrate with your unique look and feel? Perhaps you’d like your wheel’s ball track, cone and bowl to match your table layout, or maybe you’d like the Turret to mirror the foot rail or kick plate of your table. If you’re looking for something bespoke, find out whether or not your brief can be fulfilled.


Design Your Own Roulette Wheel!

Have an idea for the design of your wheel? Take a moment to experiment with different veneers, finishes, turrets and       more, using the Saturn™ Roulette Wheel Configurator here.






Also consider where your wheel will be located and how well it may or may not integrate with your environment. For instance, if you’re looking for an automated wheel, will the device require a lot of expensive floor space, or can it integrate seamlessly with your existing layout? Some automated wheels require large podiums or compressors, while others can sit on an existing table top or be set into a bespoke podium. The desired location of your wheel may play a factor in which device is best suited for your needs.


Making the Final Decision

Purchasing a Roulette wheel is a big investment that deserves careful consideration. With unique needs in every casino, what may work for one venue, may not work for another. Considering each of the questions above should help point you in the right direction for finding the reliable, secure and high-quality wheel best suited for your casino.




  More Insight Articles - December 2015

→ Genting's Resorts World Casino, Birmingham Supplied By TCSJOHNHUXLEY

→ TCSJOHNHUXLEY Wins Casino Cosmopol Tender With e-FX Winning Number Displays

→ What's Trending? The World's Finest Playing Cards



Interested in more information on this product? Enter your details below and we'll get back to you!

Fields marked with * are mandatory.

This website uses cookies.

By continuing to browse this site, you give consent for cookies to be used. Learn more

I understand

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to
Salamanca Square
9G Albert Embankment
United Kingdom
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.