Gaming Compliance / Release Manager
Role Overview / Purpose
The company designs and manufactures a wide range of very high-quality hardware and software gaming products for use in casinos worldwide. The Gaming Compliance Manager is responsible for all aspects of gaming regulatory compliance. The position is responsible for understanding gaming regulatory specifications and requirements worldwide and translating them into features and functions deliverable by the product development teams.
This role will be based within the Product Development team in York. The role involves liaising with compliance test houses and gaming regulators worldwide (either directly or in conjunction with local in-house compliance colleagues) and detailed and highly responsive management of the test processes to achieve regulatory compliance. To be successful in this role, an understand of both live and electronic gaming is essential, as is the ability to understand technical documents and be able to articulate clearly and concisely to internal customers or to external test houses or regulators.
Responsibilities & Required Skills
Responsibilities and Duties
- Single point of contact for all gaming regulatory approvals within European business (for test houses, regulators, development team and commercial teams) for all products (hardware and software).
- Advise Product Development team on how to comply with the gaming regulations in specified jurisdictions worldwide.
- Work with in-house test team to ensure new products meet gaming regulatory requirements (for worldwide jurisdictions) prior to equipment and software being submitted externally for test.
- Identify risks and opportunities arising from gaming regulations.
- Manage new product submissions with regulators (documentation; co-ordination of equipment and software to be submitted; answering questions which arise during testing; co-ordinating with development team for fixes; introduction of updates).
- Analyse regulatory requirements and specifications to consider for new product and feature specifications. Advising the development team to ensure compliance is designed in to products from the start.
- Manage on-going technical compliance of TCSJH Europe (ensuring product, manufacturing, audit etc. all comply and continue to comply).
- Work with other compliance departments within TCSJH outside of Europe.
- Respond to all gaming regulatory questions as they arise.
- Educate and train internal teams on gaming regulations and how to apply them.
- In-house oversight of pre-testing of products prior to regulatory submission to ensure successful test process.
- Input to planning cycle to advise the business on the impact of regulatory compliance (opportunities, costs and timescales for different markets).
- Report on gaming compliance and progress through testing.
- Manage all releases of software to regulators and be responsible for supplying all documentation for approval of the products and keep records of software provided.
- Manage of the repository of submissions and approvals.
- Oversight of Intellectual Property – liaise with the company’s lawyers for new patent applications and with the development team to ensure no third-party patents are infringed by new products.
Skills and Experience
- Must have a technical background.
- Advantageous if worked for a gaming regulator, gaming test house, operator, law firm providing gaming advice or for a company developing products supplied into markets governed by gaming regulations.
- Experienced reading, understanding, applying and complying with regulations.
- Degree qualified (engineering, computer science or maths).
- Good communication and negotiation skills (preferably with international experience) for dealing with both internal teams and external organisations.
- Understanding of live gaming products found in Casinos.
- Experience of hardware safety compliance (CE, UL, FCC etc) would be beneficial, but not mandatory.